Property management software features
Torch Real Estate bundles the entire property management in one platform — from property and rental management through rent accounting, dunning and operating-cost statements to condominium (WEG) management, DATEV export and tenant communication. Every module is really implemented and mapped cleanly to the relevant statutes; all features are included in every plan, with no per-module surcharges.
Rental management
The foundation: properties, units, tenants and contracts, digital and searchable — from portfolio import to the signed contract file.
Properties & units
Manage properties, apartments, parking and commercial space centrally.
AI portfolio import reads existing stock from a file or photo.
Tenants & leases
Tenant master data and contracts with deadlines and status in one place.
Automatic status detects fixed-term leases and warns before expiry.
Digital lease + e-signature
Generate the lease from master data and have it signed digitally.
The signed PDF lands in the contract file automatically, with a SHA-256 checksum.
AI contract parsing
Turn existing lease PDFs into structured data automatically.
Tenant, rent, deposit and deadlines return with a confidence indicator.
Accounting & billing
From incoming payment to tax return: rent account, dunning, deposit, rent increase and an operating-cost statement with every mandatory element per §556 (3) BGB — to the cent and DATEV-ready.
Rent account (charged/paid)
Per contract the rent account shows instantly: paid, open or overdue.
Monthly charges post automatically, open items settled FIFO.
AI bank statement matching
Bank transactions are matched to the correct contract automatically.
Deduplicates duplicate transactions and flags arrears reliably.
SEPA direct debit
Collect rent by direct debit instead of chasing every payment.
Generates valid pain.008 files for the bank.
Dunning incl. default interest
Multi-stage dunning from payment reminder to 2nd notice.
Default interest per §288 BGB on the §247 base rate, sent multichannel.
Deposit management
Track deposits in a dedicated ledger, accrue interest and settle at move-out.
Per §551 BGB incl. the three-months'-cold-rent cap.
Rent increase assistant
Generate legally sound increase letters with the right deadlines.
Comparable rent §558, modernisation §559, graduated §557a, index §557b.
Operating-cost statement
Allocate operating costs to the cent and produce a per-tenant PDF.
HeizkostenV split (50–70 %), CO2KostAufG tiers and §35a EStG reporting.
Reports & DATEV export
Rent roll, income/expense summary (Anlage V prep) and property reports at the click.
DATEV booking batch for the tax firm, PDF and CSV.
Condominium (WEG) management
Rental and condominium management in one tool — with the building blocks the German condominium act requires.
Master data & MEA
Map owners and units with co-ownership shares.
Reconcile the MEA against the declaration of division.
Economic plan & house money
Set up the economic plan and manage house money per owner.
Advances and charges per owner based on the MEA.
Resolution record
Document owners' meeting resolutions on an ongoing basis.
Resolution record per §24 (7) WEG.
Operations
The day-to-day running of a property: damages, contractors, statutory inspection duties and the documents behind them.
Damages & contractors
Chat-based damage reports, assign contractors, collect quotes.
Costs and invoices are documented per damage.
Maintenance & inspections
Recurring maintenance and statutory inspections on the right interval.
Smoke detectors, heating, chimney sweep, Legionella — with reminders.
Documents & templates
Central storage plus generators for standard letters.
Landlord confirmation, rental certificate, termination.
Letting
From listing to handover: fill vacancies, manage applicants and push properties to the big portals.
Applicants & viewings
Take inquiries from a web form into a Kanban pipeline.
Viewing appointments with Google Calendar integration.
Vacancy
Spot vacant units and follow up actively.
Vacancy feeds straight into reports and cashflow.
OpenImmo export
Hand properties to the big portals in the industry standard.
OpenImmo export for ImmoScout24 and Immowelt.
Communication
Tenants reach you on the channel they already use — you reply from the app.
Tenant portal (PWA)
A dedicated portal for rent account, damages, contracts and receipt inspection.
Receipt inspection per §259 BGB; installable as an app on phone and desktop.
Tenant portal & Telegram
Telegram and the tenant portal come together in one inbox.
Tenants pick their channel — every message lands in the same thread for that unit.
Security & privacy
Tenant data is sensitive. Torch Real Estate is built GDPR-compliant from the ground up.
EU hosting (Frankfurt)
Database and file storage sit in Germany.
Core data stays in the EU; AI parsing is covered by standard contractual clauses.
AES-256 encryption
Sensitive tokens and secrets are encrypted at rest.
Transport encrypted, secrets protected server-side.
Tenant isolation (RLS)
Each organisation is strictly isolated from the others.
PostgreSQL row-level security on every tenant table.
Feature FAQ
What features does good property management software offer?+
Torch Real Estate covers the entire management workflow: property and unit management, tenants and leases (incl. a digital lease with e-signature), a rent account with charged/paid and dunning, operating-cost statements, deposit and rent-increase handling, condominium (WEG) management, damages and maintenance, letting with applicant management, and communication via email and Telegram — in one GDPR-compliant platform.
Can I produce a legally sound operating-cost statement?+
The statement contains every mandatory element per §556 (3) BGB: it allocates costs to the cent by living area, persons or consumption, splits heating costs per HeizkostenV (50–70 % consumption share), distributes CO2 costs per the CO2KostAufG tiered model, and reports household-related services separately under §35a EStG. The agreed prepayments are credited; deviating actual payments are reconciled in the rent account. Each tenant receives a ready-to-send PDF; receipt inspection under §259 BGB runs through the tenant portal.
Does Torch Real Estate support condominium (WEG) management?+
Yes. Alongside rental management you handle condominium associations with master data, co-ownership shares (MEA), economic plan and house money, plus a resolution record under §24 (7) WEG.
Is there an export for the tax advisor?+
Yes. Torch Real Estate produces a rent roll (PDF/CSV), an income/expense summary as prep for the Anlage V (no depreciation) and property reports as PDF — and exports a DATEV booking batch for your tax firm.
Which channels can I use to talk to tenants?+
Inbound messages come together in one inbox via the tenant portal and Telegram. Outbound, notifications and dunning letters also go out by email; new documents are delivered in the tenant portal, with an email pointing there. Receipt inspection runs through the tenant portal, which installs as a PWA on phone and desktop.